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SUMMARY:Technology Leader Panel: How Tech Elevates Customer Experience and Personalization
DESCRIPTION:Business buyers appreciate it when suppliers make it easy to do business with them. Your customers want an efficient\, relevant and productive experience.  \nA great customer experience isn’t a nice-to-have. It’s a must. Research proves that there’s a correlation between how customers rate their supplier experiences and their likelihood of buying more – and more often. And that translates into increased profitability.  \nJoin us on March 6 at 9 PT / 12 ET to learn about the technology that can enable a better customer experience both offline and online. AI\, machine learning\, mobile platforms\, ecommerce and more are transforming the landscape\, making it easier than ever for distributors to add a personal touch to every interaction – no matter the channel.  \nHow will you create a real connection with your buyers in 2024 and beyond? This is a can’t-miss event for executives who are mapping out the next frontier in their digital journey.
URL:https://archive.distributionstrategy.com/event/technology-leader-panel-how-tech-elevates-customer-experience-and-personalization/
CATEGORIES:On-Demand Program
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SUMMARY:2024 State of Distributor Technology: Building Your Tech Stack for Success
DESCRIPTION:Join Distribution Strategy Group on March 13\, 9 PT / 12 ET\, for an exclusive webinar as we unveil the latest insights into distributor technology trends and strategies for success.   \nHosted by industry experts Jonathan Bein\, Ph.D.\, and Ian Heller\, this session will focus on the transformative power of AI and other emerging technologies in the distribution sector. From ERP and CRM to ecommerce and AI-driven analytics\, discover how leading distributors are leveraging technology to drive growth and competitive advantage.   \nYou’ll go away with actionable recommendations to optimize your technology investments and propel your business forward. Reserve your spot now to stay ahead of the curve and unlock new opportunities for growth. 
URL:https://archive.distributionstrategy.com/event/state-of-distributor-technology-2/
CATEGORIES:On-Demand Program
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SUMMARY:Wholesale Change - Leading Change: Transforming Independent Distributors into a Unified Force
DESCRIPTION:We’re delighted to welcome Renata Morgan to the Wholesale Change show on March 20 at 9 PT / 12 ET. Renata was recently promoted to President of Rheem Northeast Distribution\, which is a combination of four previously independent distributors: United Supply Company\, P&N Distribution\, Mechanical Supply and MCN Distributors.   \nThe new division will incorporate 32 branches selling both Rheem and Ruud products across Eastern Pennsylvania\, all of New Jersey\, and parts of New York and Connecticut. Renata will be tasked with defining core values and setting a vision for the combined enterprise to make the whole greater than the sum of its parts. As in any merging of companies\, establishing a new culture that takes in the best aspects of each individual organization will be a key challenge.   \nAn HVAC industry veteran with experience driving organizational change and leading diverse cross-functional teams\, Renata’s leadership has been recognized by being named a Top 20 Woman in HVAC in 2021 along with a HARDI 40 Under 40 honor in 2016. Renata received a Master of Industrial Distribution degree from Texas A&M University\, where she currently serves as a member of the MID Advisory Board\, along with a Bachelor of Science in Psychology from the University of Houston. 
URL:https://archive.distributionstrategy.com/event/wholesale-change-23/
CATEGORIES:Wholesale Change Show
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DTSTART;TZID=America/New_York:20240327T120000
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SUMMARY:Distribution Leader Panel: Advancing Distributor eCommerce in 2024 and Beyond
DESCRIPTION:Mark your calendars for March 27 at 9 PT / 12 ET and join us for an engaging panel discussion where we’ll explore the future of digital for distributors. We’re bringing together industry leaders who will offer their insights into emerging technologies\, shifting customer expectations and innovative tactics that will reshape the ecommerce landscape.   \nIn this thought-provoking session\, we’ll delve into how ecommerce technology will continue to evolve\, how AI will bring new capabilities and benefits\, and enable personalized experiences and seamless omnichannel integration. We’ll also talk about how these advancements are revolutionizing customer engagement\, loyalty and satisfaction while unlocking new avenues for revenue growth.  \nWhether you’re seeking to stay ahead of the curve or striving to enhance your existing ecommerce strategies\, bring your questions to our panel and participate in this exciting conversation around the future of digital for distributors.  
URL:https://archive.distributionstrategy.com/event/distribution-leader-panel-ecommerce-tips-insights/
CATEGORIES:On-Demand Program
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