As distribution has grown more complex, data has become more prolific and decisions more consequential. But clarity hasn’t kept pace.
Articles
Menu
Distributors pricing effectively offer value-added services and technical services that allow them to charge more.
Pick something. Use it on real work. Get good at it.
Upcoming Programs
Join us on Mar 18, 2026 at 9PT/12ET to learn how distributors measure customers, markets, and workforce to drive smarter decisions.
Join us on Mar 25, 2026, 9PT/12ET to explore the forces shaping wholesale distribution, from M&A and tech to strategy and leadership.
Join us on April 1, 2025 at 9PT/12ET to explore inventory planning strategies that hold up when markets don’t.
Join us on Apr 7, 2026 at 9PT/12ET to explore emerging AI capabilities and practical use cases for distribution leaders.
Your value proposition is based on a set of market assumptions, and AI has the potential to upend those assumptions.
Are we in an AI bubble? And if so, what happens to distributors if it bursts?
Acting fast is important because there are deadlines for filing protests and lawsuits.
In distribution, the future isn’t “AI or not.” It’s AI that delivers profit and productivity—or falling behind those who make it happen.
Time management is about setting the rhythm so that you’re working on the right things.
The ability of AI to recognize attributes in product images of 5,000 SKUs has played a part in making the ecommerce site easier.
Distributors gaining ground aren’t just processing returns, they’re using intelligent systems to prevent returns.
Sales training doesn’t fail because reps are lazy or incapable.
Order processing rarely grabs headlines, but it often determines whether a distributor protects margin or watches it slip away.
You get tested when power and systems go out and you’ve got three hours to figure it out before you miss every commitment.
Smart logistics technology isn’t replacing human expertise, it’s amplifying it.
Palmer Holland, a Cleveland-based specialty chemical and ingredient distributor, has launched an AI-driven product knowledge platform aimed at streamlining how customers and suppliers access
Pattern uses artificial intelligence and machine learning to process more than 46 trillion data points and add 100 billion more each week.
As a catalyst for transformation, e-commerce strategies can be tailored for distribution and leveraged to facilitate improvements across customer experience, sales enablement, and supply
In this article, we detail the problems of sales cultures in mature B2B markets.
The tools to transform inventory from liability to assets are available today.
Deploying AI technology that understands the words salespeople speak is key.
Automation allows distributors to “be there” for buyers 24/7.
Most salespeople don’t have a purposeful plan for building business relationships.
Distributors that are winning in 2025 are the ones rewiring their sales model.
The best leaders don’t just talk. They listen. They translate. They show up. And they speak in a way that moves people forward.
Known as “pick-by-voice,” this system guides workers through their tasks using voice commands and barcode scan validation, creating a streamlined, hands-free workflow.
AR/AP automation represents one of the fastest, most measurable wins in the automation journey.
The most effective sales organizations have clear sales methodologies in place.
Distribution continues to navigate complex supply chain disruptions.
To win at AI-driven commerce, distributors must help buyers’ AI agents find what they need.
Dynamic pricing represents a fundamental shift in how distributors compete.
This piece explains why traditional “good enough” demand forecasting isn’t good enough.
Your team doesn’t hate CRM. They hate CRMs that don’t deliver.
Distribution is more than an industry. It’s an institution.
Leadership begins with recognizing your own gaps, especially those related to your ego.
The shift to agentic AI comes at a time when many distributors are still investing in basic digital infrastructure.
Distributors who automate their operations gain multiple advantages that compound over time.